WARRANTEE:
All goods sold by Giftland Snc, are covered by the producer’s ostensible guarantee of the producer and by the 24 months warranty for default of compliance according to D.L. 24/02. This warranty is reserved to customers who are consumers (a natural person who purchases goods for reasons unrelated to the business or professional activity which may be carried on by him/her, or who purchases without indicating a VAT registration number in the order form). To benefit from the guarantee service, the customer must keep the invoice/tax receipt which he/she has received.
Should the product be defective within 10 ten working days from the date of receipt, shipping costs are at our charge. The customer must notify Giftland to this regard by sending us an e-mail to assistenza@giftland.eu or a fax to +39 049 8861465.
It will be our care to send a courier to take back and replace the goods.
After the 10 working days deadline and for all guarantee time, the forwarding charges to return the goods are charged to the customer.